That all changed on December 26th, 2017. There are never any handicap scooters to use and the one they have is broke. So she drove back down there to explain that their sales rep just simply made an error and it was accidental. He can place new order if I pay. Please be kind to him as he is learning the ropes. When I tried to return them to our local store I was told that I would be charged a 25% restocking fee. Well, the second reply was one sentence simply stating they do not provide free shipping, promotions or reduce shipping rates.
I then make my way over to the building department to pick out new lights, and get the pick up slip for the spacers. Question 3: Who founded Menards? I have lost all respect for the Concrete Division of Midwest Manufacturing and all of the Managers. The company itself is treads in gray areas when it comes to ethical behavior, which is my only hesitation when praising Menards. I would have never treated customers that way or talked bad about my associates. I am 70 any male under 20 is a boy to me no matter what race they are.
Could have bought that model at several places and had it here by now. She acted like I was not even there…. He also told me the company who delivers for them had mechanical problems and their truck and it would be down for a week. Larger cities pay more than rural areas where I work. I told her I had my receipt that she indicated previously would be needed to order the part.
This occurred when I attempted to obtain a credit to my credit card account related to a sales price on some Floating Vinyl Tile that I had purchased back ordered on Friday May 5th. So i drove 45 miles to get the flooring. I asked to speak to Kevin , he tell me he has done all he can do and I can wait for it or just stop the order , I told him he has not done all he can do , he said are you calling me a liar? To make a 6 hour ordeal short. Seems this is counter intuitive to a good working relationship. You give my money to the wrong person and that is between us, not on you? And since the carpet has pattern to it. After 4 weeks passed I called to find out status and was told it was there! He not only screwed me out of a pay check, but the reason they let me go before my 2 weeks was up was so they did not have to pay me for my 4 weeks of vacation I had coming. I worked as a Loss Prevention Agent for a retail store called Carson Pirie Scott for 13 yrs.
Numerous attempts to get it to work failed. You just have to have your user name and … password that you get once you are employed. I made contact one of the managers who refuse to mentioned his name, he said he cannot help since the merchandise had already shipped. The hardest part was getting along with management and following the rules to the point. He was going to contact someone to find out about Tracy at that time. I should had learnt my lesson back than.
No involvement in upper management. Go in a store and just observe the constant trail of paperwork and the lack of guest assistance due to the overwhelming load of sales paperwork and price changing. Just an observation and question to understand the real commitment. Remember he told me before tell someone who cares. I read 622 complaints today on Menards wish I had done my homework sooner.
When we walked into the pickup area we explained that the sink was damaged and we were returning it, the lady said she was sorry that they had broken the counter tops when they unloaded them from the truck and now our sink was damaged. . It is not that Menards is treating like criminals by questioning you without receipt, it is to keep criminals from making them a target. They threatened to call police. She should be the person de-escalating when there is a problem at the credit department I would think. I was hung up upon. I scheduled the installation and a few weeks later the installer came and installed the door.
This is not a business that I care to deal with again! She tried lying to me saying she did answer with her name, but I was purposely listening for it when she answered. I see there are considerably more serious complaints on this page, but this is my complaint just the same. I asked to see a Manager. But once they had the refrigerator sat up and into place. Talks like drill seargent or prison guard!!! I'm guessing this was somebody's error? That was my high light of the night. Someone know there at menards?? Midwest manufacturing is not Menards, they have a different budget, they have there own management staff, there own pay roll, etc.
I told him I had to pay crew for doing nothing he said ok. Unfortunately there are no Menards close to where I live. I called the store to tell them what I found and to ask them about the siding. And it was not to promotions. I injured my ankle 2 weeks ago at work in a house fire but since there was no one else, guess who had to limp and help carry the doors? I would have been happy with a store credit, which would have been nothing to you. Open rudeness and disdain are typical mannerisms within that Evergreen environment whether one is physically in the store or simply using the phone as a method of contact. The Health Plans available are terrible, insane prices for what little they cover.
I could not even believe he said that to me!!!! I was interested in some plastic storage bins, but was unable to find the lids that go with the containers. No issues with this process. I asked why then is Crestline selling their products to Menards? Also, supposedly, the guy just up and went home. Back to the store again to try and make the corrections. Store employees who have trouble logging in may contact their human resources coordinator or general manager. My husband Bob Moore has been the building materials delivery guy for 10 years. I asked her to call the associate who assisted me by the name of Corey.