My bank suggested that I contact you regarding these charges which I did not authorize. Oh -- and to send us to this site instead of having people answer the phones and deal with people direct is asinine!!! I should be refunded and be able to stop this fraudulent activity! Those subscriptions explain the charges. Please help me to understand how these fraudulent charges can be taken off my bill. The only thing that I could think of is if the thief had an item on the iTunes store and bought it with someone else's account and took off with the money, but that would leave an obvious trail of who ended up with fraudulent purchases. This web version of iTunes purchase history is more user-friendly.
And then it doesn't matter what you buy. I can be reached at cpumunna outlook. May be good for huge lawsuit!!! The offered to refund a few of the charges but missing the whole point. Or are you guys pulling a Wells Fargo here. I have never had an apple product but still being charged for allegedly purchasing.
I may be reached at 928-221-3510. It took a long time to resolve my case which involved transferring me to iTunes representative to get refunds on some but not all the charges on my credit cards 2. I review my bank transcations daily. Can't believe a person can't talk to a live individual at your business. I talked to Cory at 1-800-275-2273 and he was very courteous and helpful. Erroneously charging customers for fraudulent charges.
I have been calling 866-712-7753 and get a short message, then phone is disconnected. She realised the extent of the issue after speaking to a customer service operator. This needs to be taken Care of right away!!!!! Use this problem as an opportunity to teach your daughters about honesty and about taking responsibility for financial choices. I did not make these charges nor have I ever used this site!!! I have not been able to figure out how to use this, let alone how to use my apple tv. Education Personnel Federal Credit Union is my bank in Danville Illinois Upon checking my bank statement this afternoon because I got up at noon - retired. I want these charges removed fro my statement and credits issued.
Thank you for their help. I have contacted my credit card company to report these fraudulent charges from your company which by the number of cases reported looks like you allow this to happen over and over again, sad. Sometimes this happens up to 6 times a month. Will my Visa card end up holding the bag for this charge? Apple said Monday that victims of the fraud must work things out with their banks and credit card companies. She showed me varies ways to check on my phone to see where the charges are coming from.
. Apple explained that the listing is ordered by the day you were charged. Contact me at Burneka21 gmail. From the looks of the number of complaints listed here, you are doing something wrong in your business. I have also notified my credit card company about this matter. I've never made any of the charges and canceled that card.
Thieves can still hack your account and make purchases with your gift card, but at least they're limited only to what's available on your gift card, not your entire checking account or credit card balance and your credit card information will be safe. I went to my bank, relayed the information and will be issued a new card. Why are there numerous charges to my credit card and what are these charges for? Many state laws are more favorable to consumers than federal laws. I spent three hours on the phone last month and here we are again. I called them and the person on the other line was soooooo helpful.
Please be advised that my lawyer will be contacting you if these charges show up again next month!!!! This is a serious problem with iTunes. After that was denied we went back and attempted to dispute again. The prepaid card will let you make purchases until the balance is depleted. I called 1-866-712-7753 but got no response. Those credentials are then used to pile on charges for music or iTunes gift codes. I would appreciate a response today! The procedure we followed was that we put in a dispute online.
At that point, you can purchase a new card and load the funds onto your iTunes account. I sure didn't need to come home to this mess! If this amount is not put back into my account within 48hrs, I will start proceedings against you. Please cancel my service as of today, Carla Triche For the last 6 months that I noticed itunes has been charging my credit card. As far as I'm concerned you have lousy customer service when I cant even speak to a real customer support person. You have 63 fraudulent charges on my charge account. Instead X dollars go to some criminal.